We're happy to help.
For anything — a bug, a question, feedback on a feature — email lima.galhardo@gmail.com and we'll get back to you.
Subscriptions are managed entirely through Apple. To view, change, or cancel your subscription: open Settings on your iPhone, tap your name at the top, then Subscriptions, and select Kiyo.
If Kiyo Pro isn't showing as active after a reinstall or on a new device, open the paywall in the app and tap Restore Purchases. This re-checks your Apple ID for an existing subscription.
Kiyo needs location access to score the weather for where you are, and notification access to send window alerts. If either seems off, check Settings > Kiyo on your device and make sure Location and Notifications are allowed.
See our Privacy Policy and Terms of Use for more detail on how Kiyo works.